Digital Transformation in Banking Services: A Literature Review on Customer Behavior Shifts and Fintech Innovations. KRIEZ ACADEMY : Journal of development and community service, [S. l.], v. 1, n. 7, p. 45–55, 2024. Disponível em: https://kriezacademy.com/index.php/kriezacademy/article/view/48.. Acesso em: 11 aug. 2026.